My Spectrum

Charter/Spectrum

4.7

Publisher Country	US
Country Release Date	2014-12-15
Categories	Tools
Country / Regions	US
Developer Website	Charter/Spectrum
Support URL	Charter/Spectrum
Content Rating	Everyone

One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Sign-up for paperless billing.
• Find statements: Review previous billing statements and service history.

Do You Speak Spanish?
• Toggle your language preferences from English to Spanish right in the app.

Manage Mobile Services
• Check your Spectrum Mobile data usage and manage your plans.
• Add and activate your new Mobile line.

Stay Informed
• Get billing, equipment, activation and outage notifications right on the home screen.
• Upgrade to Advanced WiFi and receive our best-in-class Security Suite.
• Troubleshoot your WiFi and internet connections with our enhanced dual Speed Test.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.

Explore TV and Streaming Services
• View your streaming apps and TV channel lineup included in your plan.
• Conveniently manage your streaming subscriptions in one place.
• Create the perfect channel lineup and customize your streaming experience with premium channel add-ons.

Simplified Support
• Self-install your modem, router and other devices without making an appointment.
• Chat with us in app, including live Spectrum customer service.
• Track your technician in the app.
• Quickly search and find answers with our newly designed support section.

Tell Us What You Think
• Share feedback about your app experience – we read every comment.
• We love suggestions about the My Spectrum App – we use customer feedback when we plan our updates.

Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.

1.08M+

By Kelly McLean
2025-07-26
Version 13.14.0
performance_and_bugscustomer_supportservicemonetization
Much like their service, this app is garbage. Everything was fine until they did upgrades in my area. Now nothing works. The app is supposed to be helpful but isn't. Whenever you try to do anything on the app it just keeps sending you in circles or trys to sell you more unreliable junk. The "Chat" is a waste of time. They just tell you the obvious in the most polite woke way possible. You can't even report an outage in your area. No wonder Spectrum is losing customers.
By Stephanie Collins (Teffy Babyy)
2025-06-15
Version 13.11.0
servicecustomer_supportpricinginstallation_and_setup
Spectrum App is extremely easy to navigate, just make sure you enter your phone/account number/email correct l so you don't have to jump through hoops to fix everything!! the reps are always very polite, and go about and beyond to fix any issues you may have!! I've been with Spectrum since around 2010 and I would not recommend any other Internet service!! you just cannot go wrong with Spectrum!! they've got Internet, cable, and mobile packages available, all pleasantly priced for any budget!!!
By Christopher Haritos
2025-04-01
Version 13.5.0
performance_and_bugsoffline_functionality
So unreliable it's pathetic. Needing to unplug and replug my router/modem daily is ridiculous. Yes, sometimes my Wi-Fi comes back online, but it's been an hour now and it hasn't, and it comes/goes since I got it, in August. Restarting my equipment from the app doesn't even work because it can't connect to them to make them restart. "You must manually restart your equipment", so frequently. I do not plan on staying with spectrum.