I paid for a full subscription in 2019, and was told that it could be used anytime thereafter. I attempted to use it again recently with the same credentials as before, but I'm being instructed to pay full price (again), which is now $10 more. Customer support only responds with instructions on how to reinstall the app claiming it would then work, but it won't. Proper customer service would have been to a have a record of the purchased subscription on their end, to assist and resolve this issue.

Very easy to use. I now have side mirrors that auto-fold when I lock using remote and got rid of the annoying initial seatbelt warning that comes up because I hit the start button before belting in. Also, the lighting control is unreal. Well worth the cost. I'lt's going to take a while to get the huge list of options customized to my preference.

Works absolutely flawlessly on my 2011 Mini R56 with the CX Bluetooth OBD adapter. I was skeptical, but what I love is that is the default mode translates everything into English and has most of the standard function controls I wanted to modify (Comfort access and hot & cold bulb checking). In addition to being super easy to use, it also has access to the full set of configurable options, provided you speak German or have the translation handy for every conceivable setting you might want to ever change. It doesn't appear to have any functionality for VO modification, so you can't use it to enable a retro-fitted alarm, for example, but this is absolutely wroth the money for the full version (one time fee, not a subscription) and saved me days of trying to figure out NCS Expert. Thanks!